Question 1

How do I place an order?

Accepted Answer

WhatsApp us at +601139725787 or submit a Request for Quote (RFQ) via our RFQ page. Our sales team will get back to you with pricing, availability, and lead time — typically within 4 business hours.

Question 2

Do I need an account to enquire?

Accepted Answer

No account is needed. Simply browse our catalogue, find the product you need, and contact us via WhatsApp or the RFQ form. We will handle everything from there.

Question 3

How do I get a price for a product?

Accepted Answer

Pricing is provided on request. WhatsApp us directly with the product SKU and quantity, or submit an RFQ for a formal quotation. We respond within 4 business hours.

Question 4

Can I modify or cancel an order?

Accepted Answer

Yes, orders can be modified or cancelled before dispatch. Contact our sales team immediately at sales@zurrade.com or WhatsApp +601139725787 and we will assist you.

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